At HouseScan Inspections, we prioritize customer satisfaction and take any concerns or complaints seriously. If you believe that there may have been an oversight during your inspection or if you’ve had a less-than-optimal experience, we encourage you to share your feedback with us using the form below. Your input is invaluable to us, and we are committed to addressing any issues quickly and effectively. Upon receipt of your submission, a member of our Management Team will investigate the matter further. Whether it’s a simple explanation or a more complex issue, we are dedicated to finding a professional, fair, and timely resolution. Thank you for giving us the opportunity to make things right.
Before you make any repairs: please give us the opportunity to see the issue first. Unless it’s an emergency (like an active leak), we ask that you hold off on repairs until we’ve had a chance to review it with you. If repairs have already been made, please get as much documentation from the contractor(s) as possible. This includes photos, invoices, etc.