A home inspection is a visual check of the home’s major systems and structure. We look at the areas that are safely accessible and identify any defects or safety concerns. It’s important to know that an inspection isn’t a guarantee, a warranty, or a code compliance review. It’s a clear snapshot of the home’s condition on the day of the inspection.

We recommend scheduling it as soon as possible after the contract is signed. Check with your agent to see when your inspection period window ends to ensure inspections are completed within that time frame.

Inspections generally take between 2-3 hours to complete, depending on the size and condition of the home. While our online scheduler tries its best to guesstimate the duration, it is not always accurate. If you plan to attend, please contact the office to get a more accurate time estimate

We do everything we can to inspect every portion of the home. Some areas just can’t be accessed or tested without risking damage to the home or its components. When that happens, we’ll clearly note the limitation in the report and during your walkthrough. If the issue can be corrected (for example, moving a car so we can reach the attic), we’re happy to return for a small fee to complete the inspection.

Once your inspection is scheduled through our online scheduler, we’ll confirm the details and send a confirmation email to everyone involved. You’ll also get an email with a blue “Inspection Details” button where you can make your payment electronically. While we ask that the agreement be signed before your inspection, you can pay anytime before, during, or after. Just note that reports can’t be viewed until the inspection agreement is signed and payment is complete.

Some services, like a sewer scope or indoor air quality test, can be added directly through your client dashboard. For third-party services such as WDO, pool, or septic inspections, just contact our office. You can call, text, or email us and we’ll get them added for you.

You can reschedule or cancel anytime by reaching out to our office by phone, text, or email. We just ask that you give us at least 24 hours’ notice before the inspection start time. If less notice is given, a fee may apply - and we truly hate having to charge it.

If we inspect a home we’ve seen before, we don’t disclose that history unless specifically asked. Every inspection is a fresh, independent evaluation- a snapshot of the home’s current visible condition. We cannot share details or findings from any prior inspection, since those reports belong exclusively to the original client. It’s also important to remember that issues noted in a past inspection may have already been repaired, so our focus is always on the present condition of the property.

We inspect rain or shine, but certain conditions can limit what we can safely check. For example, a wet or stormy day may prevent us from walking the roof. In those cases, we’ll use alternate tools, like pole cameras, or return later if necessary. However, sometimes rainy weather can be a good thing, allowing us to see moisture intrusion in the attic that might have otherwise dried up in our hot climate.

You’re welcome to attend your inspection for as much or as little time as you’d like. Because of the limited time available at each home, the inspector may not be able to pause and explain every detail along the way. We generally recommend arriving near the end of the inspection for the walkthrough, when the inspector will review the major findings and answer your questions. If you do plan to attend, please let us know so we can make sure the inspector is aware.

The best questions are the ones that help you understand the home and plan for the future. Asking about upcoming major expenses (like roof or HVAC timelines) or potential safety concerns gives you practical insight you can use right away. What inspectors can’t answer are opinion-based questions such as “Should I buy this house?” Our role is to provide the facts so you can make your own decision. We know the walkthrough can feel like a lot of information at once, so don’t worry about remembering every detail. Everyday items like the location of your main water shutoff or the size of your HVAC filters are already included in the Information tabs of your report for easy reference.

We inspect all the major systems and structures, including the roof, foundation, plumbing, electrical, HVAC, appliances, insulation, walls, windows, doors, and more. If it’s visible and accessible, it’s part of your inspection.

Inspections don’t include opening walls, moving furniture, or checking anything that’s hidden or unsafe to access. To make the most of your inspection, we recommend ensuring that areas like garages, attics, crawlspaces, rooms, and appliances are accessible ahead of time. Your agent can help coordinate with the seller’s side to make sure we have access to everything we need.

A home inspection covers all areas and systems of the property, including the roof and exterior. A condo inspection is different because the roof and exterior are maintained by the condo association. Instead, it’s what’s called a “walls-in” inspection, meaning we inspect everything specific to that unit, such as the electrical, plumbing, interior, and HVAC. Common areas and shared components, like building plumbing, the roof, and exterior features, aren’t included.

Yes! We make every attempt to walk the roof so we can get the best possible look. If that’s not safe or accessible, we use a camera on an extendable pole to get a close view. We also fully access attic spaces. While many inspectors only perform a “head and shoulders” check (just peeking in), we get into the attic and do our best to inspect all areas.

Yes! If it’s safe and accessible, we will enter the crawlspace. There is a small additional fee for this, which will be added during the confirmation process if it applies and wasn't added on during scheduling. We strongly recommend inspecting the crawlspace since so many key systems run through it- plumbing, electrical, HVAC, and of course, the foundation.

We make every attempt to check the irrigation system and confirm that it operates. What we can see above ground (like broken sprinkler heads or sprinklers hitting the home) will be reported. However, many parts of the system can’t be inspected, such as underground lines, scheduling functions, or full zone coverage. If you’d like a more detailed evaluation of the irrigation system, we recommend hiring a licensed irrigation contractor.

Identifying mold is outside the scope of a standard home inspection, but we do offer indoor air quality testing as an add-on service. This test can determine if elevated or concerning levels of mold are present in the home. Our trained inspectors collect the air samples and send them to an independent lab, with results typically available within 1–2 business days. Indoor air quality testing starts with one control sample and one indoor sample, and additional samples can be added if needed.

Testing for asbestos, lead-based paint, and other environmental hazards is outside the scope of a standard home inspection. While we’ll always do our best to point out potential concerns, confirming the presence of these hazards requires specialized lab testing. These services are typically handled by third-party environmental companies or specialty inspectors at an additional cost. If you have concerns, let us know and we’ll connect you with a vetted local professional who can help.

We don’t specifically check for code compliance. Building codes change over time, and it’s not possible for us to know which code cycle was in effect when your home was built. In most cases, homes are also “grandfathered in,” meaning they don’t have to be brought up to the newest code each time it changes. We do pull permits as part of our process, but only to give us clues about the condition of the work that was done and to help inform our inspectors on site. We can’t verify whether permits are open or outstanding, and we don’t provide official notifications about them.

What we focus on in your report is safety and functionality. Many times, those observations line up with current codes, but our role is to help you understand how the home is performing today and whether there are any safety concerns to be aware of. If you need to verify permits or code compliance, your best resource is the local building department or your real estate agent.

A standard home inspection only covers components that are visible and readily accessible. We can run water and look for signs of backups or leaks, but many drain line issues can’t be identified this way. Sewer drain lines are typically hidden underground and are outside the scope of a standard inspection. We do offer a Sewer Lateral Pipe Scope Inspection as an add-on service. This involves placing a camera inside the main sewer lateral to uncover hidden issues such as cracked or crushed pipes, blockages, offsets, or low spots. These problems can be very costly to repair, which is why we strongly recommend this inspection before purchasing a home. Please note that this inspection only covers the larger sewer lateral pipes extending from the home to the public sewer line or private septic system, not smaller waste arms.

We don’t inspect private septic systems as part of a standard home inspection. These systems are underground, often require pumping first, and are outside the scope of a home inspection. That said, we’ve partnered with Dr. Poo Sanitation Solutions - a trusted, licensed septic company that provides full inspections, including tank condition, drain field performance, and camera scoping, as well as repairs and full system replacements. In many cases, they can perform their inspection at the same time as ours, and you can schedule it directly through our online scheduler along with our home inspection for convenience. You can reach Dr. Poo directly at 904.727.0000 or online at TrustDrPoo.com.

Certainly! We currently offer sewer scopes, indoor air quality tests, and 2D floorplans. We also partner with trusted third-party contractors who provide WDO inspections, pool inspections, and septic inspections. Add-on services can be scheduled through your client dashboard or by contacting our office directly. Third-party contractor inspections, however, must be added by contacting the office.

By default, our inspections cover the main home. Detached buildings such as garages or guest houses are not automatically included, but they can usually be added on for an additional fee. Just let us know during scheduling if you’d like these structures inspected too. For example, detached garages, workshops, barns, pool houses, or finished guest houses are common add-ons.

We generally don’t recommend adding on small sheds, since they are often not permanent structures and can be cheaper to replace than to repair. Our focus is on permanent outbuildings where an inspection will give you real value and peace of mind.

No inspection can completely eliminate the risks of buying real estate, especially when it comes to distressed properties in poor condition. For the most peace of mind, we recommend our full HouseScan Home Inspection - it’s our most thorough service and gives you the clearest picture of the property.

We also understand that some investors and wholesalers may be working with tight budgets, particularly on lower-priced distressed properties. For those situations, we offer the Investor Snapshot Inspection, a more affordable, scaled-down option. This service provides basic insights into the property’s major systems, along with detailed photos to help you gauge its condition and estimate renovation costs.

Keep in mind that this option is best suited for experienced investors, since it comes with more risk by skipping the full analysis provided in our complete inspection report.

Ultimately, the choice is yours. A condo inspection excludes the roof and exterior, making it an interior-only inspection that’s really intended for condo buildings where units “stack” on top of each other.

Townhome communities often have associations that maintain common areas like the roof and exterior, but there are limitations. The association will only repair issues they know about - so something like missing shingles may go unnoticed unless reported. In addition, the association’s ability to make repairs depends heavily on the board. Many are run by community members without construction experience, and reserves may not be enough to cover big-ticket items like roof replacements. In those cases, owners can face special assessments costing thousands of dollars if the seller doesn’t agree to cover those repairs ahead of time.

For these reasons, we always recommend a full home inspection for a townhome, even if the common areas are technically the association’s responsibility.

When scheduling your inspection, you’ll see a text box on the final page where you can note any specific concerns, like a stain, smell, or anything else you’d like us to look at. We recommend listing those there so the inspector is aware ahead of time. You can also contact our office and we’ll make a note for the inspection. If you attend the walkthrough, you’re welcome to ask about it then as well- but letting us know early helps the inspector assess it in the bigger picture of the home and its systems.

New construction homes can go through several “phased inspections” during the building process. We provide inspections for all phases of the building process, including pre-slab and pre-drywall. The more inspections you schedule, the larger discounts you get on subsequent inspections.

A pre-slab inspection is the only opportunity you have to inspect the components of the home that will be concealed underneath the home. A pre-slab inspection looks for deficiencies in the visible and accessible slab preparation, including site conditions, formwork, slab dimensions, layout, squareness, and the locations of footings and thickened slab areas compared with available construction plans. We also review exposed reinforcement and supports, vapor-barrier tears or gaps, plumbing and conduit penetrations, and debris or apparent damage within the pour area.

A pre-drywall inspection is performed after framing is complete and after the rough-in for electrical, plumbing, and HVAC are complete. Once drywall is installed, all of these components become impossible to see or inspect. This inspection will document deficiencies in the visible and accessible foundation, wall and roof framing, structural connections, roofing and flashing, window and exterior door installations, and plumbing, electrical, and HVAC rough-ins. We review items such as framing damage or improper cuts, missing connections, pipe and wiring routing and protection, duct installation and supports, and visible moisture intrusion. Insulation and fireblocking are reviewed where installed and accessible, along with apparent discrepancies in layout and component locations compared with available construction plans.

We typically recommend scheduling your new construction inspection a day or two before your “blue tape” or new home orientation walkthrough. This timing gives us the best chance of the home being complete (with systems operational and appliances in place) while still ensuring you have the report in hand to review with your builder during your walkthrough. Please note that some builders have specific timing requirements, so it’s always a good idea to double-check before scheduling.

We’ve worked with almost every major home builder in the area, and most are familiar with us by now. That said, all builders require paperwork each time we perform an inspection. The easiest way to handle this is to call or email us with your builder’s name and where the documents should be sent.

Some builders have unique requirements, and we maintain a list of those so we can get everything sent correctly the first time. You can also book your inspection online and note on the final page where the documents should go. We’ll send them over and copy you so you know you’re all set.

As soon as the inspection is scheduled, ensure that the builder is notified. Check to see if they have our documentation or if they need it. We are happy to send anything the builder needs however, is it your responsibility to provide us with builder contact information.

About 3–4 days before your inspection, confirm with your builder that the home will be fully ready and that they have everything they need from you. It’s your responsibility to make sure:

• Your builder has all required information and documents.
• Your builder has approved us for the inspection.
• The home is ready, with all systems and areas in place.

That’s okay! In most cases, we’ll inspect what we can and then return once the rest of the home is ready. Keep in mind this isn’t ideal (it costs you extra money and takes additional time on our end) so we strongly encourage you to stay in close communication with your builder to make sure everything is ready before we arrive.

No problem! If you need to move or cancel your inspection, just contact our office at least 24 hours before the start time and we’ll be happy to adjust. If it’s within 24 hours, we can usually still accommodate, but a cancellation or reschedule fee will apply.

Absolutely not. We work for you; not your agent, not your builder, and not anyone else. Our job is to report fully and fairly so you have a clear understanding of the home’s condition. All communication we have with the builder copies you in, so you are always aware of what is happening. Being on a builder’s “approved list” simply means we have been used before and the builder knows our insurance and licensing meet their requirements. (We may still need to send paperwork, though!)

In most cases, your builder will not allow it. Builders typically have strict rules about who is permitted on site during your walkthrough, and they prefer to focus on teaching you about your new home without interruptions. In addition, our inspections are not structured to provide immediate feedback. Our inspectors do not give a play-by-play during the process, and both you and your builder would still need to wait for the written report to review the findings.

In general, the same guidelines apply to new construction inspections as they do to any standard home inspection. There are a couple of exceptions: we do not inspect for adherence to building plans, such as whether the correct number of windows or vents were installed or if a door was placed in the exact location specified. We also do not verify whether the finishes match your agreement with the builder. For example, we cannot confirm that the plumbing fixtures you selected are the exact ones installed. These items are best reviewed during your walkthrough with the builder.

Our inspection fees are based on the age and size of the home, so you’re only paying for the level of work your property requires. Most inspections fall between $400–$600, with add-on services priced separately. You can view full details on our pricing page here: elephant

Yes. Condos and townhomes are generally less expensive to inspect since the roof and exterior are excluded. We also have more FAQs about condos and townhomes so you can be sure you’re selecting the right type of inspection.

Add-on services vary in cost depending on what you need. Some are performed by us, while others are handled by trusted third parties. You can see full pricing for all add-ons on our website at elephant. While booking through us doesn’t lower the price, it does make things easier. You’ll save time, avoid extra coordination, and have the peace of mind that everything is handled for you.

We accept all major credit and debit cards. Online payments are securely processed through our software using a trusted payment processor. We never see or have access to your payment information, and neither does our software company. This way, you can pay quickly and conveniently while knowing your information is protected.

Currently, we do not offer a pay-at-close option. All inspection fees are due before or at the time of the inspection, which ensures you receive your report right away without any delays.

We offer a military discount, which we also extend to first responders. In addition, we provide a repeat client discount for those who use us for more than one inspection. Contact our office for more details - we’re happy to help you save on your inspection while still receiving the same thorough service.

We know buying a home can be stressful, and we’re sorry this one didn’t work out. Yes, the inspection fee is still due since the service was completed, but we’d be happy to extend a repeat client discount on your next inspection. That way, you’ll save a little as you continue your search.

We understand that price is an important factor when choosing an inspection company. Unfortunately, we do not offer price matching. Some companies set their fees very low, and often the quality reflects that. Others may even add extra reports or services on site, creating a high-pressure experience. What we can promise is the value we provide: highly trained inspectors, modern tools, and reports you can rely on. When comparing inspection companies, be sure you’re looking at more than just price- it’s about making sure you’re comparing apples to apples.

A 4-point inspection is a quick look at a home’s four major systems: the roof, plumbing, electrical, and HVAC. Insurance companies often require it in Florida for homes more than a few years old, since it helps them determine the property’s risk and insurability. For you, it means being able to secure the coverage you need to protect your home.

Technically, yes - you can choose to get only a 4-point inspection instead of a full home inspection. A 4-point inspection will usually satisfy your insurance company and may allow you to obtain coverage.

That said, we strongly recommend against relying on a 4-point alone when purchasing a home. A 4-point is very limited: it only documents basic information and photos of the four major systems for insurance purposes. A full home inspection, on the other hand, is detailed and comprehensive, giving you a clear picture of the home’s condition and helping you avoid costly surprises. You can see the difference between the reports here: elephant.

Skipping a full inspection puts you at significant risk, and in most cases the added protection of a full inspection far outweighs the cost.

A wind mitigation inspection looks at seven features of a home’s roof system that insurance companies use to determine which credits can be applied to your policy. These include the year of construction, the age and type of roof coverings, how the roof decking is attached, how the roof structure connects to the walls, the shape of the roof, whether secondary water resistance is present, and how openings like windows and doors are protected.

This inspection can only help and often saves homeowners hundreds, or even thousands, of dollars each year on insurance premiums. Our trained inspectors will do everything possible to help you receive the credits you qualify for.

We include a whole-house infrared scan with every home inspection at no additional cost. Using a high-resolution infrared camera, we scan the interior surfaces of the home to help identify hidden issues that may not be visible to the naked eye.

Infrared scanning can uncover problems such as:

• Hot spots or areas of missing/inadequate insulation
• Overloaded or overheating electrical circuits
• Moisture issues like roof leaks, plumbing leaks, or water intrusion

This added layer of protection gives you peace of mind and is a must-have during a modern, thorough home inspection.

A WDO (Wood Destroying Organism) inspection is a state-regulated inspection performed by a licensed pest control company to check for organisms that can damage wood. These include termites, old house borer beetles, powder post beetles, and wood-decaying fungus- all of which are outside the scope of a standard home inspection.

A WDO inspection is often a smart choice, especially for older homes, and may even be required by lenders for certain loan types, such as VA loans. For your convenience, we partner with two trusted companies, Russell Pest Solutions and Nader’s Pest Raiders, both of which can be scheduled through our online scheduler to take place at the same time as your home inspection.

A standard home inspection only covers what is visible and readily accessible. While we can run water and look for signs of backups or leaks, many drain line issues cannot be detected this way since sewer lines are underground and hidden from view. For that reason, we offer a Sewer Lateral Pipe Scope Inspection as an add-on service. This involves placing a camera inside the sewer lateral to uncover hidden issues such as cracked or crushed pipes, blockages, offsets, or low spots. All of these issues can be very expensive to repair. This inspection covers only the main sewer lateral from the home to the public sewer line or private septic system. It does not include any of the smaller drain lines inside the home. If you’re concerned about those, a licensed plumber would need to perform their own sewer scope (usually by pulling a toilet) to evaluate the interior drain lines. Having this inspection gives you peace of mind about one of the most expensive systems in your home.

An IAQ (Indoor Air Quality) test measures the air inside a home to see if there are elevated levels of mold spores compared to the air outside. During the inspection, we’ll collect air samples from both inside and outside the home, then send them to an independent, third-party lab for analysis. The lab compares your indoor samples to the outdoor “control” sample. If spore counts are significantly higher inside than outside, this may point to hidden issues such as water intrusion or microbial growth that aren’t visible during a standard inspection. Results are typically available within 1–2 business days and come in a detailed report from the lab. Each indoor sample covers roughly 1,500 square feet, so additional samples may be required depending on the size of your home. You can also let us know if there are particular areas you’re concerned about (for example, a musty-smelling closet or bathroom), or if you’d prefer that we set the sample in a central location. It’s important to note that this test is not intended for situations where you can already see mold growth. Once mold is visible, a licensed mold assessor is needed instead of an indoor air quality test. An IAQ test adds an extra layer of protection by helping you catch potential issues early and giving you peace of mind about the air you and your family are breathing.

A sewer scope inspection is a video of the sewer lateral- that's the line that runs from your house to the termination point (either the city main or a septic tank). It’s performed from outside the home and helps determine if there are any issues with that sewer line. A septic inspection, on the other hand, looks at the septic tank itself. This includes checking the structure, baffles or valves, and the drainfield. The tank also has to be pumped in order for the inspection to take place. These inspections cover different parts of the system, so you can choose to have both done during the same visit if needed.

Yes. All of our inspectors are licensed through the State of Florida, which requires both education and testing to earn and maintain that license. To keep their licenses active, they complete continuing education every two years. On top of that, we provide ongoing in-house training to make sure our inspectors stay current with building practices, inspection standards, and technology. This combination of state licensing and continuous in-house training means you can trust that your inspector is knowledgeable, thorough, and up to date, giving you confidence in the accuracy of your inspection.

In addition to the licensing requirements set by the State of Florida, all of our inspectors go through a rigorous internal training program that lasts at least six months, and sometimes longer. This program combines classroom training, shadowing, mentoring, and mock inspections to make sure they can apply everything from the licensing exam to real homes. By the time they’re performing inspections on their own, our inspectors have already gained extensive hands-on experience and have been guided through our standards step by step. This process goes far beyond the state minimum requirements and ensures every inspector on our team is thorough, consistent, and able to communicate findings clearly to you.

We understand that every home is unique, and it’s natural to want an inspector with experience on properties like yours. Our team completes over 2,000 inspections every year, covering everything from new construction to century-old homes, condos, and luxury properties. Because of this volume and variety, our inspectors are well-versed in handling a wide range of property types. We also maintain consistent internal training standards, so you can feel confident that whichever inspector is assigned to your home will meet the same high level of thoroughness and accuracy. That said, some inspectors naturally gain more experience with certain property types based on the areas they work in most. If you’d like, you’re always welcome to reach out to our office to request a specific inspector for your home.

Absolutely. Background checks are required to work in this field, and all of our inspectors go through them as part of the licensing and onboarding process. Every inspector is also fully covered under our company insurance, including general liability, workers’ compensation, and errors & omissions coverage. We’re insured to protect both you and the inspector, so you can move forward with confidence. In addition, our inspectors follow strict professional standards and our company’s code of ethics. When your inspector arrives, you’ll know they’re with HouseScan- they’ll be driving a wrapped company vehicle, wearing a branded shirt, and carrying a business card for easy identification.

Most inspections are handled by a single inspector. Thanks to our training, standards, and technology, one inspector is fully equipped to complete a thorough evaluation of your home. For larger, older, or more complex properties, we may send two inspectors to save time and provide an extra set of eyes. This doesn’t affect the cost of your inspection; it simply helps us make sure you get the same detailed results in a more efficient way.

Yes! You’re always welcome to connect with your inspector. Before the inspection, the best way to share questions or concerns is by emailing our office. This way we can add the information to your client dashboard and make sure the inspector has it, even if we need to adjust schedules. After the inspection, you’re invited to join the walkthrough in person, where your inspector will go over major findings and answer your questions. If you can’t be there, we can also arrange a virtual or video walkthrough. Just let us know ahead of time if you plan to attend, so we can notify your inspector.

Our goal is to educate, not alarm. During the inspection, we explain issues in plain language and focus on putting everything into context- pointing out what matters most, what’s minor, and what you can plan to address in the future. We’ll also help you set realistic expectations. For example, a century-old home won’t have the same findings as new construction, and that’s okay. By the end of the inspection, our aim is for you to feel informed and confident about the home, not overwhelmed. And if you ever need clarification, we’re always happy to answer questions during the walkthrough or after you receive your report.

We know you’re often working under a tight timeline, so we make report delivery a priority. For full home inspections, you’ll receive your report by early the next morning, usually around 8 a.m. Stand-alone insurance inspections are typically delivered the same day, often shortly after the inspector finishes. Reports from third-party services such as WDO or pool inspections usually take a little longer, about 1–2 business days. Either way, we work hard to get your report to you as quickly as possible so you have the information you need to move forward with confidence.

If you need your home inspection report sooner, we offer expedited turnaround for a $50 fee. Our standard delivery is already quick, usually by 8 a.m. the next morning, but with expedited service, your report will be completed and sent out that same night. Please note that expedited delivery applies only to our home inspection reports and does not cover third-party inspection services such as WDO or pool inspections.

Our reports are designed to be clear, detailed, and easy to navigate. Each item is color-coded by severity, with photos, explanations, and even location tags (just hover over the speech bubble in the bottom left of a photo to see exactly where it was taken). You’ll also find helpful “Information” and “Limitation” tabs in every section, which explain more about the system we inspected and note any limitations we encountered. We encourage you to read through the report in full, then reach out with any questions. We’re always happy to walk you through it over the phone. You can also check out sample reports here: elephant.

A common misconception! Homes don’t “pass” or “fail” a home inspection. Our role is to report on the condition of the home, including safety items and maintenance issues, so you have the information you need to decide whether to move forward with the purchase. Think of it as a report card, not a pass/fail grade.

We always share the report directly with you, the client. We also recommend adding your real estate agent during scheduling by entering their information in the “Agent” field. If your agent has worked with us before, you can simply select them from the list; if not, just input their details so they’re added. If your agent isn’t included during scheduling, they won’t automatically receive a copy of the report. Including your agent ensures they get the report right away and can help you decide on next steps, whether that’s moving forward as-is or requesting repairs. We never share your report with anyone else without your permission. If you’d like us to release it to another party, just let us know so we have your authorization. This way, you stay in full control of who sees your information.

We don’t provide cost estimates in our reports, since repair prices can vary widely depending on the contractor, materials, and any hidden conditions that may not be visible during the inspection. Instead, our job is to clearly point out issues and let you know when it’s a good idea to bring in a qualified professional for a quote. This way, you get accurate pricing from the people who will actually be doing the work, rather than a rough guess that could be misleading. If you’re not sure where to start, we’re happy to point you in the right direction. Our Trusted Contractor Program includes professionals in a variety of specialties who can provide quotes and help you plan next steps. You can see all of our Trusted Contractors here: elephant.

Yes, many buyers do. Your inspection report highlights safety items, maintenance needs, and repair issues, which gives your real estate agent the information they need to negotiate on your behalf. Our role is to provide the facts. Your agent will guide you on how to use the report in your negotiations.

We do keep a copy of your report, and you can too. You can save it as a PDF, access it anytime through your client dashboard, or simply hang onto the email you receive when your report is ready. That link will continue to work as long as you have the email. If you ever lose access or can’t find your copy, just give us a call and we’ll be happy to resend it. Either way, you can feel confident knowing your report is always accessible when you need it.

Yes! We’re glad to revisit the home to confirm whether repairs were completed. Re-inspections do have a small fee, since they require a second trip to the property. You can learn more about re-inspections and request one here: elephant. To help save money, we recommend limiting re-inspections to items you can’t easily check yourself. For example, you can visually confirm that a cracked cover plate has been replaced, or request a receipt from the seller to verify HVAC service. For bigger-ticket items, though, a re-inspection gives you peace of mind that the work was completed properly before you move forward.

Yes. If you had a full home inspection and the insurance-related items have been repaired, we can return to verify only those repairs and update your 4-Point and/or Wind Mitigation forms without re-inspecting the rest of the report. When scheduling, just use our re-inspection form here: elephant and select the option for “update insurance reports.” As with any instance in which we need to re-visit the home, there is a fee for this service. Once complete, the updated reports will be sent to you and your real estate agent so you can provide them to your insurance company.

If we performed a stand-alone 4 Point or Wind Mitigation inspection (not a full home inspection), you can schedule a “Re-visit After Repairs” using our insurance scheduler here: elephant. This option is only for stand-alone insurance inspections. If you had a full home inspection, please do not use this scheduler - re-visits for full inspections are handled differently and by different inspectors on a different schedule. If you’re unsure which option you need, just give us a call and we’ll point you in the right direction.